Due to external pressure, it became indispensable to adopt concepts of corporate governance and consequently of IT governance.
IT Governance consists on the implementation of devices that allow the definition of strategies, objectives and short and long term goals of IT aligned to Corporate Governance as well as the description of functions and attributions that allow controls and avoid conflicts of interest, checking devices such as audits, critical analysis meetings and control of non compliances Therefore it is necessary to have a paradigm change, a real transformation process:
- From Magnificent technician to Problem solver partner
- From Technology manager to Relationship Manager
- From Guided to provide to Focused on the client
- From It will not work to It can be done
- From IT with Fix or indirect Cost to A place in the corporate table
- From Trying to make everything to everybody to Making the right things to the right people
Reference models such as CobIT and ITIL provide the guidelines of what should be adapted, corrected and implemented to obtain mature levels of Technology Governance. As a rule implementation projects of IT Governance follow a step cycle as shown in the picture.
Way/Amadeus Model of Information Technology Governance
The objective of Way/Amadeus’s Model of IT Management is to integrate tools, methodologies and best practices of the market as components that fulfill the specific needs of IT management of each organization seeking the usage of the organizational culture and focused on the client, providing higher levels of added value, risk reduction and increasing productivity and quality.
The methodology employed by Way/Amadeus is supported by a corporate portal (QPR) that makes available all strategic, tactical and operational information of the IT area which makes the management quite transparent making it easier to attribute responsibilities among different hierarchical levels. The governance portal is also a powerful tool for collaboration and commitment of workforce (internal and external) with goals and guidelines of the organization.
Our methodology presuppose a series of steps to be followed since project startup up to the final implementation of IT Governance going over the steps of:
- Diagnosis / Analysis of current situation
- Planning/structuring of Methodology
- Training of the team
- Strategic planning of IT
- Establishment of organizational structure
- Elaboration of process model
- Organization of project model
- Definition of controls / monitoring
- Organization of collaboration practices
- Follow-up and evaluation of results
