QPR ProcessGuide - Process Design

• Graphic and interconnected representations without process sub-level limit.
• Process map in descriptive format, organizational map (areas and roles) and respective processes.
• Templates for model creation and object library.
• Creation of modeling pattern – all new processes are created in the pattern defined by user.
• Enables the representation of the many dimensions of the organization: people, functions, areas and sections, processes, products, services and data.
• Enables tying to objects the relevant process activities documents, accepting image files, pdf and MS-Office suite files.
• Enables object sharing among distinct processes.
• Has a graphic interface for creation of documentation and business process projects even in UML pattern.
• Uses patterns for certification of processes (ISSO, PNQ, PQSP and others).
• Enables documentation of performance indicators associated to work processes.
• Process mapping in many languages.
• Creation of environments of Process Development, Production, Homologation and History, all lifecycle performed in the tool.
• Exports and imports files in XML format.
• Imports models developed in Visio
• Copy-Paste functionality to copy models to presentations and documents.
• Support to hyperlinks.
• Usage of filters that allow simplified visions to user groups previously defined.
• Generation of HTML pages for WEM model publishing.
• Simultaneous edition of processes, model check in and check out.

Process Analysis

• Enables dynamic simulation of processes specially measuring of time and resources involved in hypothetical situations of process running by means of animation resources and direct processing.
• Identification of bottlenecks, critical points/relationships (in terms of efficiency), inefficiencies, rework and critical path (PERT model).
• Dynamic simulations and parallel adjustments until the desired results are obtained (operational planning / design).
• Statistical calculation with metrics results / performance indicators (projections).
• Comparison of simulations performed (scenarios / projections), including the real process from time attributes, costs, quality / performance, results / volumes and resource / processing units usage.
• Reports of simulation in graphical interface and spreadsheets containing data and information of simulated processes specially the ones related to time, states and resource consumption.
• Attribution of costs to processes and to any element of the process.
• Definition of many methodologies of cost by activity (standard cost, average cost, market cost / price).
• Cost of structure consumption by many methodologies in simultaneous way.
• Attributions of benchmarks to process costs in the many levels.
• Accumulation of process costs in the many levels.
• Calculates costs of performing a process.
• Reports of different cost methodologies showing deviations, evolutions / tendencies, projections.
• Comparison: real costs and benchmarks
• Keeps the history series with costs of process running.
• Enables comparisons between database and other bases (eg.: Best practices) and generates a report with inconsistencies.
• Outras funcionalidades:
• Interface totalmente em português do Brasil
• Possui ferramenta para gerenciamento de riscos (SOX)
• Permite desenvolvimento de diferentes modelos de referência – SCOR (Supply Chain Concil Reference Model); SAP, ITIL, COSO, CobIT e outros.

Other functionalities:

• Interface completely in Portuguese (Brazil)
• Has a tool for risk management (SOX)
• Enables the development of different models of reference – SCOR (Supply Chain Concil Reference Model); SAP, ITIL, COSO, CobIT and more.