Hospital Mãe de Deus

Costs management / Corporate governance management / Management of indicators / Incident management / Corporate governance management / Processes management

OBJECTIVES

Mãe de Deus hired us for a project to elaborate a reference board in the Hospital to identify opportunities in cost reduction and improvement of productivity in the internal processes and services provided with the identification of opportunities to be explored.

PROJECT

During the project, the main processes and their influences in the cost chain were mapped for the creation of a management cockpit to support decision making showing short, medium and long term actions to reduce costs and improvement of productivity with management comments and suggestions based on the analysis made. A departmental analysis was made considering processes, indicators and opportunities, with the creation of a reference board containing the analysis and observations gathered during the phases of the project and suggestions of the consultancy to promote significant improvements in the productivity and cost optimization.

RESULTS

Having a comprising mapping of the operations of the organization, Mãe de Deus could locate the areas with inefficiencies to be solved in order to reduce costs and achieve more efficiency of their services. With the identification of more adequate performance indicators and the way of attributing values and monitoring them, adding the suggestions proposed at the end of the project, it was possible to restructure processes and tasks to optimize their operations.