Home | About us | Our solutions | Cases | Alliance | Partners | Contact us
Lojas Quero-Quero
Founded in 1957 in the city of Santo Cristo, RS, Quero-Quero and its business model made it well known by its portfolio of building supplies, domestic appliances and furniture, in a way to contemplate the needs of the clients in the segment of house and construction. It has stores spread throughout the states of Rio Grande do Sul, Paraná and Santa Catarina and two distribution centers.
Lojas Quero-Quero
Auditing of systems and processes / Structure modeling
OBJECTIVES
Being in full expansion, Quero-Quero requested us a project for system audit and to identify, model and analyze and propose improvements to the existing macro processes in the activities developed by the organization.
PROJECT
The project was performed in two phases being the first one for the diagnosis of the organization in which we made a surveying about the management of the internal processes, managers’ views about those procedures and which were the needs, adjustments and improvements. The second phase contemplated the mapping of the processes with the analysis and optimization of them using as reference the results obtained in the diagnosis.
RESULTS
Quero-Quero now counts with the representation of its organizational structure, involving people and resources and could generate better performance in the activities in the search for greater competitiveness with the use of simulations and analysis of the many operational options.