Redecard

Redecard (currently Rede) is responsible for the capture and transmission of the financial transactions made with credit and debit cards of the brands MasterCard, Visa, Elo, American Express, etc. The company accredits and promote the relation of commercial establishments besides being a business partner with banks and retail segments.

Redecard


Corporate governance management / Processes management / Management of indicators / Risk management

OBJECTIVES


The company already had an associated process, risk and control organization and saw an opportunity to review that structure and implement improvements from a project of compliance with Sarbanes-Oxley. The objectives of the project were to improve the agility, reliability and transparency of information of processes, risks and controls through a greater easiness of maintenance and publishing of business process models, review of the risk management structure and action plans, and the implementation of performance indicators

PROJECT

Employing process and metrics tools allied to the proprietary methodology of Way/Amadeus, it was possible to model process, risks and controls and keep them centralized by the Strategy Development and Management area that supports managers and acts in a proactive way. Booklets were developed with this information and they are vastly used in the meetings of the board of directors because they provide managers with a complete visibility and in real time of these elements and that may be instantaneously accessed.

RESULTS

• Creation of a collaboration channel that is highly used in processes of evaluation, approval, supervision, planning and communication of changes.
• Speed in the procedures of review, approval and improvement of processes with reduction of the cycle of corrective actions.
• Transparency of risks and controls of each process, control of projects based on indicators, reduction of cycles and communication op the execution of strategies.
• Compliance to Sarbanes-Oxley law with collaborative management.
• According to Roberto Defendi, manager of the Project Office, there was also an unexpected benefit that was the time reduction to prepare the material to the many compliance evaluations and the increment of trustworthiness of the indicators reports (MIS – Management Information System).